Collecting during digital check-in, before the door code
OK Home, with smart locks and a check-in web app used by more than 2,000 Italian properties, integrated RoxPay to collect deposits, balances, security deposits and extras within the online check-in flow.
Payment inside the check-in flow
RoxPay collects during digital check-in, before the guest receives the door code, with no manual steps for the property.
Deposits and stay balances
Stay amounts are collected online, automatically, inside the check-in flow.
Security deposits and pre-authorizations
The deposit amount is held on the guest's card and released at the end of the stay.
Extras and pay-by-link
City tax and additional services are paid from a link sent to the guest.
Less manual work, almost no unpaid bookings
The results of integrating RoxPay into the OK Home platform.
The technologies involved
The RoxPay modules inside digital check-in.
Holding the deposit on the card, with release or capture at the end of the stay.
Payment links to send to the guest for deposits and extras.
Cards are handled within RoxPay's PCI-DSS perimeter.
Insights: payments in digital check-in
It is a temporary hold of an amount on the guest's card: it secures the deposit without charging it and, at the end of the stay, is released or captured.
Because payment is already complete when the guest enters the property, which reduces no-shows and unpaid bookings.
Do you run a hospitality platform?
Find out how to integrate payments into digital check-in with RoxPay.