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𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝘁𝗼𝗿𝘆: 𝗔𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗚𝗿𝗼𝘄𝘁𝗵 𝘄𝗶𝘁𝗵 𝗟𝗶𝗴𝗵𝘁𝘀𝗽𝗲𝗲𝗱 𝗖𝗥𝗠 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲:A thriving e-commerce business faced a daunting challenge in reaching and engaging its diverse customer base efficiently.With a vast product range and a rapidly expanding customer list, the manual outreach efforts were proving increasingly time-consuming and ineffective.They needed a solution that would enable simultaneous communication with thousands of